Privacy Policy

1. Data Controller

Commodity Brokerage International Limited (“CBIL”, “we”, “us”, or “our”) is the data controller responsible for your personal data. We are registered in England and Wales under company number 14724564, with our registered office at 128 City Road, London, EC1V 2NX, United Kingdom.

2. What We Collect

We may collect the following categories of personal data:

• Identity data: first name, last name, job title, company name.
• Contact data: email address, telephone number, postal address.
• Technical data: IP address, browser type and version, time zone, operating system, and platform.
• Usage data: information about how you use our website and services.
• Marketing data: your preferences for receiving marketing from us and your communication preferences.

3. How We Use Your Data

We use your personal data for the following purposes:

• To provide and maintain our services and platforms.
• To process and respond to your enquiries and demo requests.
• To send you service-related communications.
• To send marketing communications where you have opted in or where we have a legitimate interest.
• To improve our website, products, and services.
• To comply with legal obligations.

4. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we rely on the following legal bases:

• Consent: where you have given clear consent for us to process your personal data for a specific purpose.
• Contract: where processing is necessary for the performance of a contract with you.
• Legitimate interest: where processing is necessary for our legitimate business interests, provided these are not overridden by your rights.
• Legal obligation: where we need to comply with a legal or regulatory obligation.

5. Data Retention

We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Contact and enquiry data is typically retained for 24 months from the date of your last interaction with us. Account data associated with active subscriptions is retained for the duration of the subscription plus 12 months.

6. Your Rights

Under the UK GDPR, you have the following rights:

• Access: the right to request a copy of the personal data we hold about you.
• Rectification: the right to request correction of inaccurate data.
• Erasure: the right to request deletion of your personal data.
• Restriction: the right to request restriction of processing.
• Portability: the right to receive your data in a structured, machine-readable format.
• Objection: the right to object to processing based on legitimate interests or direct marketing.

To exercise any of these rights, please contact us at privacy@commoditybrokerage.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

7. Cookies

Our website uses cookies and similar tracking technologies to distinguish you from other users and to provide a better browsing experience. We use strictly necessary cookies to ensure the website functions correctly, analytics cookies to understand how visitors interact with our site, and functional cookies to remember your preferences. You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our website.

8. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us: